Why can I not operate the top sash on shaped windows?
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When the window profile is curved, there is no way for us to install the balance mechanism or the latches that keep the sash in the frame channel, therefore, if we did not fix the sash closed, it would fall inwards.
To locate the fixing points, click here for more information.
Click here to learn what to do if you are unable to lock your sash window.
Please note, our news articles are relevant and accurate at the time of release, but as technical developments dictate, and times goes by the information in this article may no longer be applicable. If you have questions, please contact us using our online contact form or call us on 03332 412 240.