Internal Account Manager
Information
Location: Brighouse
Hours: Full Time
Salary: Negotiable
Main Responsibilities
- Manage and nurture a portfolio of key client accounts, ensuring excellent service and satisfaction.
- Act as the primary internal point of contact for customer queries, updates, and issue resolution.
- Collaborate closely with the External Business Development Manager to identify and maximise growth opportunities.
- Support the Order Processing Team by ensuring orders are handled accurately and efficiently.
- Work cross-functionally with production, logistics, and technical departments to ensure smooth and timely delivery of client projects.
- Handle customer concerns proactively, maintaining a solutions-driven and customer-first attitude.
- Monitor account performance and provide regular reports and insights to the sales team.
- Assist in the preparation of quotes, tenders, and proposals when required.
- Champion a customer-centric culture throughout the business.
Description
Looking for a role where relationships matter just as much as results? At Quickslide, we’re growing fast and we’re on the lookout for an Internal Account Manager who loves building strong partnerships and being part of a team that genuinely cares about doing things right. Acting as a key support to our External Business Development Managers, you will work closely with the Order Processing Team and other departments to ensure a seamless customer experience.
This is a brilliant opportunity to join an award-winning, family-owned manufacturer where your voice is heard and your impact is real. You’ll be the go-to contact for our trade customers, supporting them day to day, keeping projects moving smoothly and helping them get the most from their partnership with Quickslide.
The Necessary Skills, Qualifications and Experience include:
- Minimum 3 years’ experience in account management or sales, preferably within manufacturing, construction, or related industries.
- Proven ability to manage client relationships professionally and effectively.
- Strong communication and interpersonal skills.
- Highly organised with a keen eye for detail.
- Ability to work collaboratively across different teams.
- Proactive problem-solver with a positive, customer-first mindset.
- Experience working with CRM systems and Microsoft Office Suite.
Become a Trade Partner
Become a Trade Partner