COVID-19 Update

Update 24/03/2020

The board of Directors made the difficult decision to temporarily close the operational side of the business from the 24th of March until such a time when we will consider it appropriate to return.

Therefore, no more manufacture or transport until further notice.

If you’ve got orders in the system and want to check their status, we do have staff working remotely that will be able to access these details. However, sadly we will not be able to confirm delivery dates but at least you will be able to find out which run they’re in once we return.

During this shut down we will have a critical few staff working remotely to answer phones, give advice and where possible provide quotations and after-sales advice, so please feel free to call.

Update 23/03/2020 - Showroom Closure

At Quickslide, we are doing our part to fight the spread of COVID-19 otherwise known as Coronavirus and keep our teams healthy. As a precaution we’ve chosen to temporarily close our showroom to the public. You can still chat with us online or over the phone. We’re available on the online chat here on our website, on email at sales@quickslide.co.uk and telephone at 03332 412 240. 

Quickslide's commitment to fight COVID-19

There are still many unknowns, the situation is changing daily, and rest assured, we’re remaining close to it. Until further notice, the Quickslide offices will remain open and fully operational for business, with orders being processed to manufacture. We’re working in accordance with Government guidelines to minimise the risk for our staff, suppliers and customers. Some of the measures include mandatory hygiene procedures while in the workplace, working from home, limiting face to face interaction to essential only and utilising technology to hold conference calls opposed to holding meetings with clients/suppliers.

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Continuation of supply during the outbreak

In terms of continuation of supply, we’ve taken measures to prevent potential issues with component supply and as it stands, we can’t foresee any issues with this. The Quickslide platform remains strong and resilient and all the resources you need to place your orders remain available as always. We have well-practised plans in place with all of our supply partners to make sure that remains the case.

Safety measures during an installation

If you’ve got an installation booked in during the COVID-19 outbreak, please rest assured that we’re committed to first and foremost keep you and our teams safe but also to provide you with the products you have waited and paid for. Our installers will wash their hands multiple times throughout the day and they will be equipped with hand sanitiser to help stop the spread of any germs. The installers spend most of their time outside and will only enter your home if they have to. We’ve put together an overview of the measures that we’ve implemented during an installation process to keep everyone safe, which can be accessed and downloaded here.

Looking ahead

For all the ways the virus can affect us, we’re very optimistic and keen to keep our business running as usual. At Quickslide, for the good of all of us, we’re doing everything we can to not let this virus affect us anymore than it already has. We will do everything in our power to make sure you can continue to communicate with us and place your orders as you would to reinforce the stability and confidence we pride ourselves upon.

If you have any questions at all, please get in touch. We’re here to help.