If you have foamed or packed your windows too tight, this is likely to make them stiff. If the sashes tilt fine, the bottom sashes can be adjusted on the shoe bar under the sash. If you have constant force, the coils might be running dry. This can happen with building dust, plaster dust etc. […]
Please check the following; Does your sash sit even all the way across the bottom on the sill when the window is closed? Does your top sash fit even across the top at the head when your window is closed? Is the gap on the woolpile down the side even at the top, middle, and […]
If you have foamed your window in, or packed the frame too tight, this could potentially cause the sash and the tilt arms to be hard to tilt inwards and to slide up and down. It’s also worth checking if you have bent the tilt arms. This could cause it to get stuck in the […]
Balances are a long tube with a spring inside. Constant forces are coils inside a white box approximately 75mm to 140mm long. Both are fitted into the outer frame of the window.
It might just be that your balance has come disconnected, this can happen if the window has been carried or stored on its side. All our windows should always be handled in their upright position, if ignored this could influence balance tensions.
If you have put fixing straps on the windows to fit them you might have a screw going into where the show runs, this would stop your sash sliding up. It’s also possible that after fitting you’ve had shutters, blind hooks or anything else screwed to the outer frame of the window. The screw could’ve […]
Please check that the top sash has got an even gap all around the way along the top and the bottom sash got an even gap along the bottom. If you have bigger gaps at the end on either the top or bottom sashes, your head or sill could be bowed. This will stop your […]
The external face of the outer frame is the section in question here. This profile section measures 69mm which is 52mm of flat profile and 17mm of sculpted profile. You can put up to 40mm of the flat section of the profile behind your reveal, but we would usually recommend 30mm each side.
What do I do if my bottom sash arrived in a locked position and now that it has been installed it will not lock?
The first thing to check is that packers have been placed under the sill directly under the jambs as this then allows the dead load to be transferred directly to the structure without bowing the sill which would then cause the sash not to locate correctly. If the lift hooks have not been fitted at […]
Yes, you can but it will be costly and it’s not ideal. Both items are simply not designed to be fitted afterwards they must be included at the quotation stage. If you want to fit them afterwards then it would usually result in a new glazed top sash, so try to get this right to […]
We can offer triple glazing on a number of products. However, it’s important to remember, that when you have a shallow unit depth (such as 24mm on a sash window), triple glazing often ends up less efficient than double glazing. We’d encourage you to talk to our sales team about your requirements. If we can […]
When the window profile is curved, there is no way for us to install the balance mechanism or the latches that keep the sash in the frame channel, therefore, if we did not fix the sash closed, it would fall inwards.