Once the driver arrives, he will in most cases be able to off load the goods on his own (however a helping hand is always welcome). The goods will be deposited on your property but will not be taken in to your house as he is not insured to do so. This is non-negotiable. When the items have been delivered, you will have 15 minutes with the driver to check through the items to make sure there has been no visible transit damage to the items. Although rare, if there has been any damage, then the items must be returned to Quickslide for rectification. The reason we ask this is if we need to replace the product it is much quicker to send the original back with the driver to get the whole replacement process moving as quickly as possible. If you aren’t quite sure please call us during the delivery. The delivery note must be signed, name printed and dated as proof that all items have been delivered in good order. Any outstanding balance must be paid prior to the driver leaving.